Request form about
your personal data

Use this form to submit a request re. your personal data to bpost. Be aware that if your request concerns banking or insurance, you should direct it to bpost bank, you’ll find the way to proceed
here in French or here in Dutch.
We will record your withdrawal in all our marketing databases.
We ask you to specify your request in the "comment" field.
We will tell you what personal data about you we manage and why.
You must first have requested to consult your personal data to let us know what corrections are necessary.
We ask you to specify the reasons for this request in the “comment” field. We will tell you which data we can delete and which data we are required to keep.
We ask you to specify your request in the "comment" field.
Each request may only concern one person at a time.

You can specify your request

You can upload a document to illustrate your request
An example of a letter or email that you received can help us in our research.

Who are you?

Please provide us with proof of identity *

Copy of the front of your identity card (if you wish, you can hide your card number and photo and indicate that it is a copy made for bpost on a particular date) or a copy of your driver's license or international passport (same remark). The date of birth is often useful to distinguish between homonyms.
We ask you for a proof of identity to prevent someone other than yourself from sending us a request re. your personal data.
The data provided above will be processed by bpost only to respond to your request. To this end, your personal data will be kept for 5 years after our last interaction. For more information on this subject, please consult the information notice.
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