How can I pay for a parcel that I pick up at a Pick-up point?

A shipment that requires payment upon delivery can be paid for in two ways at a Pick-up point: cash and with debit or credit card.

No, that is not possible at the moment. You can pay for your parcel as follows:

• with exact change
• with the Payconiq by Bancontact app or your banking app that offers the Payconiq by Bancontact functionality
• with your debit or credit card (only possible in a Post Office, Post Point or Parcel Point)

Parcels from outside the European Union with import costs can be paid in advance via the My bpost app as from 7 June 2021. You will receive a notification for these parcels in your app.

The maximum amount depends on your bank's payment limits. If this limit is exceeded, you are notified immediately. In that case, there are two possibilities:

• You pay cash (the exact amount) to the postman and receive your parcel immediately
• Your parcel goes to the Post Office or Post Point in your neighbourhood, where you can pay for it the next workday with a debit or credit card.