How can I avoid paying import costs?

Since 1 July 2021, new customs rules apply and VAT must be paid on all shipments from outside the EU. If no VAT is stated at the point of purchase, additional import charges will be applied.

To avoid additional import charges and increased VAT (as you pay VAT on customs clearance fees), we recommend that you order:

• from a registered webshop outside the EU. These shops settle the VAT on your purchase in advance so you don’t pay import charges and your shipment is processed more quickly. More info on how to recognise an IOSS registered webshop.
• from a webshop that ships from within Belgium or the European Union. Remember the United Kingdom is no longer part of the European Union.

Please note: For goods with a value above €150, you will always have to pay customs clearance fees. In this case, the import charges cannot be paid via the webshop.