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for the key word « poste klantendienst »
You only need a mailing receipt for international registered mail. Ask for one in a Post Office or Post Point.
BNPPF appointment
Residential
Schedule your advice appointment with BNP Paribas Fortis at bpost.
Can I send cash and have it transferred?
FAQResidential
You can send cash with Ria Money Transfer: you pay the amount in cash at the counter. You can have the money deposited on the bank account of your addressee in some countries. For that, you need your addressee's account number (IBAN for Europe) and the name and BIC code of his or her bank. The counter clerk in your Post Office will tell you which countries allow this. Please note: you cannot transfer cash to a bank account in Belgium. Your addressee must pick up the cash at a Post Office or Ria agency.
Can I buy packaging somewhere for my return shipment?
FAQResidential
You can buy packaging in: Post Office Post Point Parcel Point (depends on stocks in the shop) eShop
Where can I buy boxes and envelopes to send a parcel?
FAQResidential
Post Office Post Point Parcel Point (depends on stocks in the shop) eShop See our packaging guide for tips on preparing your parcel.
Where can I buy several packages at the same time?
FAQResidential
Post Office Post Point Parcel Point (depends on stocks in the shop) eShop See our packaging guide for tips on preparing your parcel.
That is possible if you purchase a shipping label via our website, in our eShop or in a Post Office, Post Point or Parcel Point.
Is a return label the same as a mailing label?
FAQResidential
If the online shop provides a label for sending your order back, it is called a return label. If you must purchase a label on our website or a Post Office, Post Point or Parcel Point, it is called a shipping label.
How long will my registered mail remain available after receiving a failed delivery notice?
FAQResidential
Your registered mail remains available in the designated Post Point or Post Office for 15 calendar days. A judicial letter remains available for 8 days.
Can I create a shippig label with the My bpost app?
FAQResidential
Yes, through the 'Send' menu you can easily create a shipping label in the app. You can just print the label at home, at a Post Office or at a Post Point near you. Download the app: For Android For iPhone
Download My bpost app
