What are the available options for international shipments?

Business customers with a bpost contract can ship parcels to pick-up points in Belgium, as well as these foreign countries:

• France: delivery to Points relais® (pick-up points) or Lockers of our partner Mondial Relay
• Luxembourg: delivery to PackUp Points (pick-up points) and PackUp 24/24 (parcel lockers) of our partner Post LU.
• The Netherlands: delivery to ServicePoints (pick-up points and parcel lockers) of our partner DHL.

For these international deliveries, our partners will ensure that they inform and offer the appropriate tracking options to your receivers.

For every shipment, bpost guarantees you a minimum amount in compensation (CMR) in the event of damage or loss, but you can also add the following guarantees: bpack World Businessbpack Europe Businessbpack World Express Probpack @bpost international (pick-up points)bpack World Easy RetourBasic guarantee: compensation up to €500OptionalIncludedOptionalOptionalNot availableComplementary guarantee: compensation up to €5000OptionalOptionalOptionalOptionalNot availableSigned-for deliveryOptionalOptionalOptionalOptional*Not available*Delivery against signature for shipments to Parcel Lockers is not possible.Select these options for your international shipments on your shipping platform or configure them in your integrated systems.

Shipping labels can be created for deliveries to pick-up points in the Netherlands with the PrestaShop and WooCommerce plug-ins. Shipments to Pick-up points in other countries will be available soon. If you have any questions about your plugin, you can always email eol@bpost.be.Shipping labels cannot currently be created for deliveries to a Pick-up point in another country than Belgium with the Adobe Commerce, Ecwid and Shopify plugins, but they will be available soon.However, you can manually create a label for delivery to a Pick-up point abroad on the bpost shipping platform.