Question 1

Can I use my franking machine with the new red memorial bag?

Accepted Answer

No, a franked envelope can cause issues with automatic processing and tracking of memorial invitations. Therefore, do not use a franking machine when using the red memorial bag.

Note: You can still use your franking machine for memorial invitations, but they will be sent through the traditional priority mail circuit and will not benefit from our new approach.

Question 2

Can I still use stamps?

Accepted Answer

Regular stamps or mourning stamps are still available but don’t guarantee the extra care and priority as the red mourning bag, for which we send automatic updates to your funeral service provider.

Question 3

How much does that cost?

Accepted Answer

Each delivered card/letter will cost the price of a PRIOR sending (see Quantity-pricing for 0-50&nbsp;g letters). If you were given the red bag by your funeral service provider, they will invoice you the full cost after the funerals. If you drop your letters/cards directly at the Post Office, you will pay the total amount upfront.

Question 4

What is the allowed format for my letters or cards?

Accepted Answer

The mourning red bag can only be used letters or cards of standardized format:A4 folded in 3 (210 x 99 mm) or A4 folded in 4 (148 x 99 mm)Maximum thickness: 5 mmMinimum dimensions: 90 x 140 mmMaximum dimensions: 125 x 235 mmRectangular only (not square)Less than 50&nbsp;gIf your cards or letters exceeds these, send them with regular prior stamps, following the applicable rules.

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