0000
Skip to main content
Toggle navigation
×
The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
Sign in
Register
Business portal
Residential
Business
EN
Toggle Dropdown
EN
NL
FR
DE
My bpost
Sign in
Register
Business portal
Residential
Business
EN
Toggle Dropdown
EN
NL
FR
DE
Toggle navigation
×
-
Find bpost
Make a mailing label
Track & Trace
Calculate the price
Back
Send a parcel
Receive a parcel
Send a letter
Frequently asked questions
eShop
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
Fulltext search
Search
Frequently asked questions
Receive a parcel
Delivery to a Pick-up point
11
questions
for the keyword
« Delivery to a Pick-up point »
How and when will I be informed that my parcel is being delivered?
My parcel was not in the Pick-up point. What should I do?
How long will my parcel remain available at the Pick-up point?
My parcel was delivered to a Pick-up point, but was sent back to the sender. Why?
My parcel is not at the Pick-up point or in the Parcel Locker. What now?
Who can pick up my shipment at the Pick-up point?
Can I have my parcel transferred to a different Pick-Up Point?
How can I pay for a parcel that I pick up at a Pick-up point?
Can I request to have my parcel kept at a Pick-up point for longer than normal?
I wanted to pick up my parcel, but the wrong parcel was in the parcel locker
What are the advantages of having a parcel delivered to a Pick-up point?
-