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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Business
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Frequently asked questions
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Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
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Frequently asked questions
Return a parcel
Follow returned parcel
11
questions
for the keyword
« Follow returned parcel »
My return shipment doesn't seem to be moving in Track & Trace. Who can I contact?
What if my return shipment gets lost?
How can I follow my parcel online (with the same barcode as upon receipt)?
How long is a return shipment in transit?
Where do I find the barcode of my return shipment?
How will I know when my parcel is delivered?
Will I receive proof that my parcel was returned successfully?
Which postcode should I enter in Track & Trace to follow my return shipment online?
What is the safest way to send my parcel back?
What happens to my parcel after the postman takes it?
Can I only trace bpost parcels or also those of other postal services?
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