Easily set in the My bpost app

Easily set in the My bpost app

Easily set in the My bpost app

Get registered mail
straight to your letterbox

    Set this in the app
    Set this in the app

    Scan the QR code via your
    smartphone camera

    Ding-dong, all delivered!

    Ding-dong, all delivered!

    Give your permission in the app or at a Post Office to have registered mail delivered straight to your letterbox. You will receive a notification when one is delivered.

    Quicker and simpler

    Quicker and simpler

    You no longer need to go to the Post Office to pick up your registered mail. You don’t even have to sign for it.

    No more ID checks

    No more ID checks

    Just confirm your identity once in the app to skip the recurring checks when registered mail is delivered to your letterbox!

    Scan the QR code
    and download the app

    My bpost app: keep track of all your parcels

    • Keep track of all your parcels, including those from other deliverers
    • Change your delivery preferences in the app, up to 5 minutes before delivery
    • Select the parcels for which you would like to receive notifications

    Download de app

    What our customers say

    1.

    The app makes it very easy to track parcels. A map with live location tracking, and a live countdown of the amount of stops that need to be made before reaching your location is excellent.

    2.

    Works perfectly and much better than the previous version with performance issues. Even works with packages from other delivery companies, all in all a great app!

    3.

    Very helpful. I love the delivery tracking precision. Whoever decided to do it deserves a raise. I like getting my deliveries through the Belgian post better than through the competitors because the postman "knows" you and you "know" him. It helps with the quirks that sometimes happen like a wrongly filled address or name.

    4.

    Works like a charm, easily configure your delivery preferences, get the bare minimum of notifications and has a dark mode. Great app!

    5.

    Very perfect..thanks for such a quick delivery and safe as well..👍🏿👍🏿

    6.

    Easy to use once you have an account, handy keeping track, don't forget to allow the use of location if you want to open a locker with the app

    You may still be asking yourself these questions

    Just because you've granted a mandate to receive your registered mail directly in your mailbox doesn't mean that the postman can drop off all registered mail without asking for your signature.

    He will need your signature for the following registered items:

    • with acknowledgement of receipt including court mail
    • from abroad, for which you must pay import fees
    • with tailor-made insurance, because of their value
    • electoral
    • too big to fit in your letterbox

    The postman must also ring your doorbell if your letterbox is not compliant or not sufficiently secure (e.g. open or full).

    Alle vragen en antwoorden