My bpost app
Track, receive, send. All in one app
Easily indicate in the app where each bpost parcel can be delivered when you are not at home. More than 3 200 000 other satisfied users!
download the free app!
My bpost app: all your shipments and registered mails in your own hands
Not home yet or still at work ?With the My bpost app you’re in charge of all your parcels, including those from other deliverers. Follow your parcels and set which updates are important for you for each parcel. New : registered mail is easy too : easily create a label in the app and receive notification when a registered mail is on its way. Say goodbye to missed parcel or registered mails and hello to hassle-free deliveries.
Where to deliver? You choose!
Delivery location? It’s your call! At one of more than 3100 Pick-up points or Parcel Locker locations. Or a neighbour or a safe place by your home when you’re not there. New : set your delivery preference for registered mail. Let us know in the My bpost app who is authorized to receive your registered mail when you’re not home, or choose to have it delivered directly to your letterbox.
Save time and money
Sending a parcel to Boom or Burundi? Use the app to create your shipping label in just a few taps and enjoy the best prices right from the start. For your registered mail : create your own shipping label right there in the app. Print it out or go to a Post Office or Post Point and let them print it. Affix to your envelope and pop it in the post!
Receive notification before the delivery of your parcel or registered mail
With delivery preferences, you'll be notified in advance and can choose how to receive your parcels, even if you're away.
Pay import costs securely
Expecting a parcel from outside the EU? No need to worry about import costs. Simply pay them securely through the app. This way you are sure the request is coming from bpost and protect yourself against phishing.
Where to deliver? You choose!
Delivery location? It’s your call! At one of more than 3100 Pick-up points or Parcel Locker locations. Or a neighbour or a safe place by your home when you’re not there. New : set your delivery preference for registered mail. Let us know in the My bpost app who is authorized to receive your registered mail when you’re not home, or choose to have it delivered directly to your letterbox.
Save time and money
Sending a parcel to Boom or Burundi? Use the app to create your shipping label in just a few taps and enjoy the best prices right from the start. For your registered mail : create your own shipping label right there in the app. Print it out or go to a Post Office or Post Point and let them print it. Affix to your envelope and pop it in the post!
Receive notification before the delivery of your parcel or registered mail
With delivery preferences, you'll be notified in advance and can choose how to receive your parcels, even if you're away.
Pay import costs securely
Expecting a parcel from outside the EU? No need to worry about import costs. Simply pay them securely through the app. This way you are sure the request is coming from bpost and protect yourself against phishing.
Download the free app
What our customers say
Download the free app now!
Download the free app now!
You can follow all your parcels with the My bpost app. Also those from other postal services. bpost parcels linked to your email addresses in the My bpost app are added automatically. It is easy to add other parcels in the app:
- Click on ‘add a shipment’ on the app start screen
- Enter the parcel's barcode number or scan the barcode with the app.
- Select the postal service from the list. If your postal service is not in the list, send us a message via the app. We will add it to the current list.
- Enter the postcode of the delivery address.
The My bpost app is your gateway to various bpost services. You can track parcels, set your delivery preferences, settle import charges and so much more…
See the status of parcels in Track & Trace
You can track all your parcels in the app. That includes parcels delivered by other companies. Most bpost parcels are shown automatically in the app. You can add other parcels by scanning the barcode or manually entering the barcode number. You receive status updates to ensure you always know where your parcel is. You can choose which parcels you want to receive status updates for.
Set your delivery preferences for parcels
In the delivery preferences you can choose where a parcel is left if you are not home up to five minutes before delivery:
- your preferred neighbour
- a safe place in or around your home
- your preferred pick-up point
You can also have your parcel delivered straight to a pick-up point or parcel locker.
Set your delivery preferences for registered mail
In the app you can also set as your preference that registered mail is delivered to your letterbox without you having to sign for it. You receive an email as soon as a registered mail item is delivered to your letterbox. You need your ID card to activate this service in the app.
Create a shipping label
You always need to affix a shipping label to parcels before dropping them off for shipment. You can create and pay for shipping labels in the app. You can then print the shipping label at home or at a post office or post point.
Settle import charges
When receiving parcels from outside the EU you will generally have to pay import charges. You can settle these charges securely in the My bpost app.
Open screenless Parcel Lockers
You can use our screenless Parcel Lockers to send, receive or return parcels. To open these Parcel Lockers you need to use the My bpost app.
Sometimes we only receive the barcode from the sender at a later moment in time. As a result, you cannot follow your parcel. In that case, try again later.
Double check that you entered the correct barcode and postcode. Be sure to select the correct postal service from the list. If you don't know the name of the postal service, select 'I don't know'. If you know the name of the postal service but it's not in our list, send us a message via the app. We will add it to the current list.
Unfortunately the My bpost app (still) isn't available for tablets. You can download the app on your smartphone via Google Play or the App Store.
Download the app:
