SME bpack contractuals
Contact and support
For any support on parcels delivery, collect services and invoices, please contact business customer care:
- +32 2 201 11 11
- Opening hours: Monday to Friday from 8:00 AM to 5:30 PM.
- service.centre@bpost.be
For any technical support about my applications (Business portal or Shipping manager), please contact eshipper online (EOL):
- +32 2 201 11 11
- Openingsuren: maandag t.e.m. vrijdag: 8.00 - 17.30 u.
- eol@bpost.be
For recurring and structural operational support with your parcels (collect, transportation delay or damage), please contact your service manager (For contractual with a minimum of 5000 parcels per year)
- Email: keyaccountsupport@bpost.be
For any other support regarding your bpack contract (terms & conditions, change, additional services or prices), please contact your account manager.
Looking for bpack integration support?
Explore our knowledge base for Shipping Manager.
