What does delivery to a safe place mean?
Via MyPreferences you can list a safe place where your parcel can be delivered if you are not home. This is a place round your house.
Tips:
- Make sure that the chosen place is safe, dry and easily accessible.
- Upload 2 photos via MyPreferences to help our postmen.
- Your safe place can be the garden shed or a spot under a lean-to.
Please note that in some cases we can't deliver to your safe place. Discover in which cases.
If you didn't find an answer to your question?
Please contact us.
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Monday - Friday :
08.00 – 12.30
13.00 – 18.00
Saturday :
09.00 – 13.00
Zonal rate. Waiting time varies.