Question 1

What is the maximum insured value for registered mail with customised insurance?

Accepted Answer

The maximum insured value for domestic registered mail with customised insurance is €7500. You can calculate the price of this extra option with our price calculator.

For international registered mail, the maximum amount of the customised insurance and the way that the shipment is delivered to the addressee differ from country to country. Some countries, such as the United States, Germany, the United Kingdom, Australia and Canada, do not accept this kind of mail. Ask about it in your Post Office or contact our customer service.

Question 2

How and where can I request proof of receipt?

Accepted Answer

You can request proof of receipt for registered mail in two ways:In the My bpost appAt a Post Office or Post PointRequesting proof of receipt in the My bpost appFollow these steps:Open the app and tap “registered mail” from the list of products that can be sent.From the options select “digital acknowledgement of receipt”.Confirm your order to request proof of receipt.Once your registered mail has been delivered you will see the signed proof of receipt in the app.Requesting proof of receipt at a Post Office or Post PointFollow these steps:Go to a Post Office or Post Point and ask for both a proof of deposit and a proof of receipt.Fill out both forms.Check the proof of receipt box on the barcode label and the proof of deposit.Affix the proof of receipt to the back of the mail item by folding over one of the self-adhesive strips on the front of the mail item.Drop off your mail item with the proof of deposit&nbsp;and proof of receipt at a Post Office or Post Point.Once your registered mail has been delivered you will receive the signed proof of receipt in your letterbox.&nbsp;.custom_img{margin-top:2rem;}.custom_img img{width:100%;}&nbsp;

Question 3

How will I know when my registered mail with customised insurance is received?

Accepted Answer

You can follow your registered mail with customised insurance with Track &amp; Trace, just like the time of delivery. If you want written proof that the addressee received your shipment, add the confirmation of receipt option.

Question 4

How much does registered mail with customised insurance cost?

Accepted Answer

The price of your register mail with customised insurance depends on different factors (weight, size, stamping method, etc.). Calculate the price of your shipment with our price calculator.

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What is the maximum insured value for registered mail with customised insurance?

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