Question 1

Which apps can I use to make a mobile payment for my parcel?

Accepted Answer

You can pay the postman for your parcel with the Payconiq by Bancontact app or one of the following banking apps that offers the Payconiq by Bancontact functionality: KBC, BNP Parisbas Fortis, Belfius, ING, Argenta, AXA bank, ABK bank, Bank Van Breda, Beobank, CBC banque, CPH banque, Crelan, Deutsche Bank, Fintro, Hello Bank Keytrade, Nagelmackers, VDK spaarbank.

Question 2

How can I pay for a parcel that I pick up at a Pick-up point?

Accepted Answer

A shipment that requires payment upon delivery can be paid for in two ways at a Pick-up point: cash and with debit or credit card.

Question 3

I am expecting a 'payment upon delivery' parcel, can I pay for this in advance?

Accepted Answer

No, that is not possible at the moment. You can pay for your parcel as follows:with exact changewith the Payconiq by Bancontact app or your banking app that offers the Payconiq by Bancontact functionalitywith your debit or credit card (only possible in a Post Office, Post Point or Parcel Point)Parcels from outside the European Union with import costs can be paid in advance via the My bpost app as from 7 June&nbsp;2021. You will receive a notification for these parcels in your app.

Question 4

What is the maximum amount that I can pay to the postman with an app?

Accepted Answer

The maximum amount depends on your bank's payment limits. If this limit is exceeded, you are notified immediately. In that case, there are two possibilities:You pay cash (the exact amount) to the postman and receive your parcel immediatelyYour parcel goes to the Post Office or Post Point in your neighbourhood, where you can pay for it the next workday with a debit or credit card.

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Which apps can I use to make a mobile payment for my parcel?

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