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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Business
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Frequently asked questions
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Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
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Frequently asked questions
Receive a parcel
Follow my parcel
13
questions
for the keyword
« Follow my parcel »
When can I follow my parcel with Track & Trace?
When will my national parcel be delivered within Belgium?
My parcel remains 'in preparation'. What does this mean and what can I do?
How do I know who is the sender of my parcel?
What does a barcode look like and where can I find it?
How and when will I be informed that my parcel is being delivered?
I am expecting a parcel, but have not received a barcode. What do I do now?
Which mail or shipments does bpost deliver on Saturday and Sunday?
How do I know if I can track my shipment?
I was notified that my parcel won't be delivered today. Can I pick up the parcel somewhere today?
The delivery address on my parcel is wrong. Now what?
I am not expecting a parcel. Why did I receive an email?
I can't track my shipment with the barcode, why is that?
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