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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Residential
Business
EN
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EN
NL
FR
DE
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Frequently asked questions
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Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
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Frequently asked questions
Receive a parcel
Delivery preferences
Not delivered according to my preference
5
questions
for the keyword
« Not delivered according to my preference »
Why was my parcel not delivered according to my preference?
My parcel was not delivered according to my delivery preferences. What should I do?
I cannot find my parcel in my safe place. What do I do now?
Why didn't the postman pass by my home address first?
Why wasn't my parcel delivered to a neighbour?
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