Question 1

What if the addressee does not pick up my registered mail with confirmation of receipt?

Accepted Answer

If the addressee is not home, a failed delivery notice is left behind by the postman. The addressee has 15 calendar days to pick up your registered mail with confirmation of receipt (in the Post Office or Post Point mentioned on the failed delivery notice).If the addressee does not pick up your mail within 15 calendar days, it will be sent back to you. Make sure that your name and address are clearly written on your shipment.

Question 2

What’s the procedure for registered mail with proof of receipt?

Accepted Answer

When proof of receipt is required, the receiver must give their name and sign for the mail item at the time of delivery. That gives you peace of mind that the mail item you have sent has been delivered to the right person. The proof of receipt is a legally valid document in the event of a dispute about receipt.How you receive the signed proof of receipt depends on where the registered mail was created.At a Post Office or Post PointThe receiver must write their name on a paper document, which must then be signed and dated. You receive this proof of receipt in your letterbox.In the My bpost appThe receiver must write their name on a digital document, which must then be signed and dated. You receive this proof of receipt in the My bpost app.

Question 3

How much does a confirmation of receipt cost?

Accepted Answer

You can calculate the price of a confirmation of receipt with our price calculator.

Question 4

Can someone other than the addressee sign a confirmation of receipt?

Accepted Answer

Only those with a mandate from the addressee can sign the confirmation of receipt.

4 questions
for the keyword « Send with confirmation of receipt »

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The benefits of a bpost account?

4 questions for the keyword « Send with confirmation of receipt »

Download My bpost app

4 questions
for the keyword « Send with confirmation of receipt »