The 1st crypto stamp is coming
Join us here on October 16 (15:00) to exclusively pre-order this unique collector's item: the first Belgian crypto stamp.
Reserve your crypto stampThe 1st crypto stamp is coming
Join us here on October 16 (15:00) to exclusively pre-order this unique collector's item: the first Belgian crypto stamp.
Regrettably, we cannot help you without the barcode.
You'll find the barcode in the following places:
- consignment ticket
- receipt
- mailing receipt
- notice of absence
- confirmation e-mail
- communication from the sender
0 - 50g | letter or greeting card |
50 - 100g | 4 sheets of A4 paper |
100 - 350g | 20 sheets of A4 paper, dvd in bubble envelope |
350g - 1kg | mobile phone, pair of jeans |
1kg - 2kg | pair of trainers |
2kg - 5kg | books, magazines |
5 - 10kg | laptop, home printer, speaker |
10 - 30kg | TV, computer |
Flood victim? bpost is here to help you.
If you have to relocate because of the floods, bpost will forward your post free of charge for 12 weeks to the address of your choice.
To do so, contact us at 02/278.51.29. Don't forget to have your identity card ready, as well as those of the people aged over 15 who live with you.
Please note: without a request for temporary forwarding, your post will be returned to sender with the indication: 'flood'.
Recent updates
Not at home? Check your digital failed delivery notice!
Don't worry if you can't seem to find the notice from our mail carrier in your letterbox. For parcels, you'll now receive this notice by email or in the My bpost app. Going digital saves up to 97% on paper and ensures a smoother parcel experience.
Sending or receiving a registered letter
Your flexibility and carefreeness, our top priority! From now on, create your shipping label for a registered mail in the My bpost app and simply drop it in a Red Mailbox. Not at home when the postman passes by? Let someone else receive your registered mail or have it delivered in your letterbox, easily and quickly via itsme®.
End-of-year surcharge
A surcharge of €1,00 (excl. VAT) will be invoiced per parcel sent from 29/11/2024 until 25/12/2024.
Wrong parcel address? Don’t stress!
Occasionally, errors happen—whether it's a slip on your part or a sender's mistake. It doesn’t have to be a catastrophe. Find out how to rectify the delivery address for your parcel.
Summer happiness also comes with a postcard
Drinks on the beach, ice cream treats or festival fun? Share your summer via Mobile Postcard!
- Personalizable with your photos and video
- From your smartphone to the letterbox
- 1st card for free
Send or Return a parcel ?
Send or return parcels up to 30 kg in Belgium or abroad.
Since November 29th it is only possible to search for parcels based on the bpost barcode.
The possibility to search by 'customer reference' was switched off because some results also showed personal information such as the name and address details of recipients of other parcels. This information could also be misused to fraudulently receive parcels from other people.
The use of the bpost barcode is completely safe, and allows to look up the status of parcels correctly.
If you have questions related to the processing of your personal data, you can contact bpost's Data Protection Office: bpost, Data Protection Office, Munt Centrum (14B), 1000 Brussels
Stamps and registered mail
Buying stamps and sending and receiving registered mail.
Buying stamps
Send registered mail
Receive registered mail
Pick up your parcel when it suits you best
No need to wait at home for your parcel
Choose your Pick-up pointthe impact of Coronavirus on our services
During this coronavirus crisis, we are doing all we can to continue our logistics services and thereby contribute to the functioning of society. We are also striving to create the best working conditions to protect the health and safety of all our employees.
Find out what has changedA conscious choice for bpost? That’s eco-logical
The turbo on our greening plans is running at full speed in 2024. More of our vehicles are electric, we create sustainable work, and we bring society closer together.