Sending a parcel abroad
Send your parcel worldwide, the way you want
- Choose from different shipping solutions: online and offline
- Always a Drop-off point with flexible opening hours close by
- Follow your parcel with Track & Trace
Create your international shipping label in a few clicks. Even without an account.
Send your parcel worldwide in 4 steps
Sending your parcel to one of these countries in Europe?
Sending a parcel to France, Netherlands, Germany, Italy, Spain, Luxembourg, Polan, Portugal
Do it yourself: online
Standard
- Create your shipping label immediately online
- Delivery to an address or Pick-up Point in France and the Netherlands
- Up to 30 kg
Don't have a printer? Have your shipping label printed in a Post Office or Post Point
Get assistance and advice: in a sales point
Economy
- Delivery to an address
- Up to 2 kg
- No Track & Trace available
Standard
- Delivery to an address
- Up to 30 kg
- Follow your parcel with Track & Trace
Some areas inside the EU are not part of the EU's fiscal territory.
In this case, you must add the required customs documents like for shipments sent outside the EU.
Calculate the price of your international shipment inside the EU
Find a Drop-off point in your neighbourhood
Would you prefer to have your parcel picked up at your home? That's possible from {{PriceTB.Enlèvement-à-la-demande-bpack.r2c2}}. Request this online
Follow the status of your parcel
Or follow it in the My bpost app
Packaging tips for problem-free shipping outside the EU
For your parcel:
- Use a strong box made from corrugated cardboard. If you are sending multiple items at once, wrap them separately and include dividers to prevent damage. Fill the empty spaces in your parcel with newspaper or other shock-absorbing filler material. Make sure that the contents cannot shift. There is still empty space? Choose a smaller box.
- For fragile items, choose a box with double sides.
- Use strong tape to seal your parcel in places where it might rip or open up.
For your shipping label:
- Attach the shipping label to the box firmly and visibly. Make sure that the entire label is legible.
- Are you using a used box? Check the quality of the box and remove all labels and stickers on the outside. This prevents confusion when we sort your parcel.
Purchase your packaging
Online or in a Post Office or Postal Point in your neighbourhood
- That way you are sure that your parcel complies with the guidelines
- You can choose different sizes and gift packages
Perhaps you still have one of these questions
You can follow your shipment abroad online via Track & Trace or the My bpost app using the barcode number of your shipment. As soon as your parcel crosses the border, another foreign postal service will take care of the delivery.
If our foreign colleagues provide status notifications, you will be able to follow them in our Track & Trace or the My bpost app. You can always try to follow your shipment via the tracking tool of the foreign postal service.
If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point.
Delivery periods for parcels to foreign countries vary per country.
The delivery periods for Standard shipments (bpack World) are indicative and vary between 2 and 10 workdays. These periods do not take into account the duration of the customs process in the destination country.
Discover the delivery period for Standard shipments (bpack World)
For home deliveries:
- The length of the longest side must be no more than 1.5m.
- The sum of all dimensions must not exceed 3m: 1x length + 2x width + 2x height ≤3m.
- The maximum weight is 30kg.
Benefit from the Economy tariff for smaller, lighter parcels that weigh no more than 2kg, provided the longest side does not exceed 60cm and the sum of all dimensions is 90cm or less. This tariff also applies to rolls that are no more than 60cm long and 20cm in diameter.
For deliveries to pick-up points:
- France:
- Pick-up point:
- The length of the longest side must not exceed 120cm.
- The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height)
- Maximum weight of 30kg
- Parcel Locker:
- Maximum dimensions of 64x38x39cm
- Maximum weight of 25kg
- Pick-up point:
- Luxembourg :
- Pick-up point:
- The length of the longest side must not exceed 150cm.
- The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height)
- Maximum weight of 30kg
- Parcel Locker:
- Maximum dimensions of 75x44x61cm
- Maximum weight of 30kg
- Pick-up point:
- The Netherlands:
- Pick-up point:
- Maximum dimensions of 80x50x40cm
- Maximum weight of 20kg
- Maximum volume of 150dm3 (a capacity of 150l)
- Parcel Locker:
- Maximum dimensions of 60x35x35cm
- Maximum weight of 20kg
- Pick-up point:
You can protect the contents of your parcel sent abroad up to €500 via the ‘With warranty’ mailing option. In case of loss or damage, you will be reimbursed for the value of the contents of your shipment (up to max. €500) + the shipping costs. If the contents only include documents, then you will be reimbursed €15 in case of damage or loss.
You can select the ‘With warranty’ mailing option when creating a shipping label via the online shipping tool. Or go to a Post Office or Post Point near you and ask the counter clerk to mail your parcel sent abroad with warranty. More information about the calculation of this compensation.
Sending your parcel to one of these countries outside Europe?
- Complete the CN23 section / document and attach a copy (customs documents):
- These fields must be completed on this document:
- Sender
- Addressee
- HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance.
- Country of origin
- Shipment details
- These fields must be completed on this document:
- Always include two copies of the invoice or the pro forma invoice.
- For shipments with a value of more than €1,000 you should also add the Single Administrative Document.
Sending a parcel to Russia, China, United States, United Kingdom
Do it yourself: online
Standard
- Create your shipping label immediately online
- Delivery to an address
- Up to 30 kg
Don't have a printer? Have your shipping label printed in a Post Office or Post Point
Get assistance and advice: in a sales point
Economy
- Delivery to an address
- Up to 2 kg
- No Track & Trace available
Standard
- Delivery to an address
- Up to 30 kg
- Follow your parcel with Track & Trace
Calculate the price of your international shipment outside the EU
Which customs documents do I need to send my parcel outside the EU?
Attach the following completed documents on the outside of your parcel in a transparent pouch:
- CN23 document
- 4 copies of the commercial invoice or the pro forma invoice
Is your shipment worth more than €1000?
In that case, add a completed Single Administrative Document to your parcel in the transparent pouch.
Find a Post Point in your neighbourhood
Would you prefer to have your parcel picked up at your home? That's possible from {{PriceTB.Enlèvement-à-la-demande-bpack.r2c2}}. Request this online at
Follow the status of your parcel
Or follow it in the My bpost app
Packaging tips for problem-free shipping outside the EU
For your parcel:
- Use a strong box made from corrugated cardboard. If you are sending multiple items at once, wrap them separately and include dividers to prevent damage. Fill the empty spaces in your parcel with newspaper or other shock-absorbing filler material. Make sure that the contents cannot shift. There is still empty space? Choose a smaller box.
- For fragile items, choose a box with double sides.
- Use strong tape to seal your parcel in places where it might rip or open up.
For your shipping label:
- Attach the shipping label to the box firmly and visibly. Make sure that the entire label is legible.
- Are you using a used box? Check the quality of the box and remove all labels and stickers on the outside. This prevents confusion when we sort your parcel.
For your customs documents:
- Attach a CN23 form clearly visible in a transparent pouch on the outside of your parcel.
Purchase your packaging
Online or in a Post Office or Postal Point in your neighbourhood
- That way you are sure that your parcel complies with the guidelines
- You can choose different sizes and gift packages
Perhaps you still have one of these questions
You can follow your shipment abroad online via Track & Trace or the My bpost app using the barcode number of your shipment. As soon as your parcel crosses the border, another foreign postal service will take care of the delivery.
If our foreign colleagues provide status notifications, you will be able to follow them in our Track & Trace or the My bpost app. You can always try to follow your shipment via the tracking tool of the foreign postal service.
If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point.
Delivery periods for parcels to foreign countries vary per country.
The delivery periods for Standard shipments (bpack World) are indicative and vary between 2 and 10 workdays. These periods do not take into account the duration of the customs process in the destination country.
Discover the delivery period for Standard shipments (bpack World)
For home deliveries:
- The length of the longest side must be no more than 1.5m.
- The sum of all dimensions must not exceed 3m: 1x length + 2x width + 2x height ≤3m.
- The maximum weight is 30kg.
Benefit from the Economy tariff for smaller, lighter parcels that weigh no more than 2kg, provided the longest side does not exceed 60cm and the sum of all dimensions is 90cm or less. This tariff also applies to rolls that are no more than 60cm long and 20cm in diameter.
For deliveries to pick-up points:
- France:
- Pick-up point:
- The length of the longest side must not exceed 120cm.
- The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height)
- Maximum weight of 30kg
- Parcel Locker:
- Maximum dimensions of 64x38x39cm
- Maximum weight of 25kg
- Pick-up point:
- Luxembourg :
- Pick-up point:
- The length of the longest side must not exceed 150cm.
- The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height)
- Maximum weight of 30kg
- Parcel Locker:
- Maximum dimensions of 75x44x61cm
- Maximum weight of 30kg
- Pick-up point:
- The Netherlands:
- Pick-up point:
- Maximum dimensions of 80x50x40cm
- Maximum weight of 20kg
- Maximum volume of 150dm3 (a capacity of 150l)
- Parcel Locker:
- Maximum dimensions of 60x35x35cm
- Maximum weight of 20kg
- Pick-up point:
You can protect the contents of your parcel sent abroad up to €500 via the ‘With warranty’ mailing option. In case of loss or damage, you will be reimbursed for the value of the contents of your shipment (up to max. €500) + the shipping costs. If the contents only include documents, then you will be reimbursed €15 in case of damage or loss.
You can select the ‘With warranty’ mailing option when creating a shipping label via the online shipping tool. Or go to a Post Office or Post Point near you and ask the counter clerk to mail your parcel sent abroad with warranty. More information about the calculation of this compensation.
