Can I transfer credits from one account to another?
Yes, that's possible. You'll need to have access to both accounts to do it.
- Log in to the account to which you want to transfer the credits. Go to 'Menu' and then 'My account'.
- Select ‘Transfer my credits' and enter the email address for the account from which you want to transfer the credits.
- You'll receive an email requesting your confirmation. This will be sent to the email address for the account from which you want to transfer the credits.
- Confirm this and the credits will be transferred within two days.
If you didn't find an answer to your question?
Please contact us.
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Monday - Friday :
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13.00 – 18.00
Saturday :
09.00 – 13.00
Zonal rate. Waiting time varies.