Do my delivery preferences apply for all occupants at my house number?

That is not the case by default. With MyPreferences you can add all co-occupants linked to your address. There are 2 ways to do this:

Set your delivery preferences online

  • sign in to MyPreferences
  • go to My Account
  • click on 'edit' under 'My registered addresses and names'
  • enter the names of your co-occupants
  • bpost will verify these details

Set My Delivery Preferences with the My bpost app

  • Open the My bpost app and select the 'More' menu and choose 'My addresses and services'.
  • Select the address for which you want to add a name.
  • Click on 'Add a name' under 'My registered names'
  • Enter the names of your co-occupants
  • bpost will verify these details
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