How do I know if my postcard was sent?

  When your personalised postcard is sent, you will receive a confirmation email. You'll be able to find updates by looking under Follow-up > Sent. Please note: the confirmation e-mail will be sent to the address that you used to log into the app. You didn't receive an e-mail? Look under Menu > My account to see which e-mail address you used to log in. Tip for sending your Mobile Postcard: enter a return address under Menu > My account > Return address.

Mobile Postcard and MyCard are two separate services from bpost. They both allow you to make your own postcards online. However, Mobile Postcard is run via an app on your smartphone or tablet. MyCard is only available via a computer. You need a separate account for each service.

Make a postcard via the Mobile Postcard app on your smartphone or tablet by following these simple steps:

• Step 1: Download the app from the App Store or Google Play.
• Step 2: You can buy credits as a result of which you're able to send your postcards at a discounted rate. If you would prefer to pay for them one at a time, you can immediately start making your card.
• Step 3: Click on ‘Send a postcard’.
• Step 4: Choose the layout of your postcard and select one or more photos from your smartphone or tablet, or make a photo in the app. You can also add a video at this step.
• Step 5: Add any stickers or a theme to your personalised postcard - there is a suitable layout for every season.
• Step 6: Add a personal message and type in the address.
• Step 7: Choose your sending method: 'Priority' or 'Non-priority' for Belgium.
• Step 8: Pay and send your postcard.

Send your card before 3 p.m. to have it printed and sent on the same day.