Frequently asked questions
Send letters and cards
Stamps
Priority/Non-priority
Is it better to send urgent mail as registered mail?

Is it better to send urgent mail as registered mail?

Registered mail is not faster than a regular delivery. To have your letter delivered tomorrow, use a Priority stamp and place it in a red mailbox (do that before the last collection) or drop off your letter in a Post Office before 16:00.

How many stamps should I put on my letter?
The number of stamps you attach to your letter depends on:
  • the destination
  • the size and weight of your letter
Quickly find how many stamps your letter requires via our overview page. You can calculate the price of your letter at the same time.
What is the difference between priority and non-priority delivery?
The difference between priority and non-priority is in the delivery period.
  • Letters with a non-priority stamp are delivered within maximum 3 workdays.
  • Letters with a priority stamp are delivered the next workday.
I have an urgent mail. Can my letter be delivered tomorrow?
To have your letter delivered tomorrow within Belgium, use a prior seal and deliver your prior letter before the last collection in:
  • A Red Letter Box. You will find the time of the last collection on the letterbox.
  • A Post Office or Post Point. You'll find the time of the last collection in each office.
If you didn't find an answer to your question?

 

Please contact us.

Call

Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.

Phone Customer Care Centre
Phone Customer Care Centre
tel:022785126