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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Frequently asked questions
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Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
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Frequently asked questions
Send a parcel
Send within Belgium
Follow a parcel
12
questions
for the keyword
« Follow a parcel »
Can I follow my parcel online?
What happens if my parcel is not delivered?
How do I know when my parcel arrived at the addressee?
My parcel has been in transit for longer than expected. What should I do?
Track & Trace says that my parcel was delivered, but my addressee says he/she didn't get it. What should I do?
Can my parcel be delivered the same day?
Can I edit the location or time of a delivery?
What happens if the addressee has moved house?
My addressee refused the parcel. What should I do?
Can bpost open my parcel?
Why do I have to enter the e-mail address of the addressee when making my shipping label online?
What happens to my parcel after the postman takes it?
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