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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Frequently asked questions
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Frequently asked questions
Send a parcel
Send within Belgium
Preparing a parcel
Create shipping label
Hand in a parcel
Follow a parcel
Payment upon delivery
53
questions
for the keyword
« Send within Belgium »
Can I follow my parcel online?
How much does it cost to send a parcel?
Where can I hand in my parcel?
What can't I send
What happens if my parcel is not delivered?
What kind of packaging or boxes does bpost offer?
I want to send a large parcel within Belgium. Which sizes and weights are permitted?
How do I send a parcel with a Parcel Locker?
How do I know when my parcel arrived at the addressee?
What are the conditions for giving my parcel to the postman?
What are the dimensions of the different bpost parcels?
My parcel has been in transit for longer than expected. What should I do?
Send a parcel: which details do I need?
I want to hand in a parcel, where do I find Drop-off points and their opening hours?
Where can I buy boxes and envelopes to send a parcel?
How must I print and attach my online shipping label?
Can I send money?
How does the Parcel Box work and where can I find one?
How to send or return my parcel through the postman?
Track & Trace says that my parcel was delivered, but my addressee says he/she didn't get it. What should I do?
How do I stamp my parcel?
Can the receiver pay my shipment to the postman with payment upon delivery?
Can my parcel be delivered the same day?
How do I create a personal account for the online shipping tool?
Do I have to send my parcel in a bpost box?
Can I give my prepared parcel to the postman?
I sent a parcel. How do I receive a receipt or invoice?
Can I edit the location or time of a delivery?
I made an error when making my mailing label online. Can I still adjust the details?
Can I attach stamps to my parcel instead of a mailing label?
What do I need to make my shipping label?
Can I drop off my parcel in a Parcel Locker 24/7?
Can I create my shipping label or have it printed in a Post Office?
Where can I hand in my parcel?
What happens if the addressee has moved house?
Can I buy a pre-stamped box?
Can bpost pick up my parcel or do I always have to go to a Post Office or Post Point to send it?
How do I get my money if my parcel is lost or damaged during shipment with payment upon delivery?
My addressee refused the parcel. What should I do?
Can bpost open my parcel?
Why do I have to enter the e-mail address of the addressee when making my shipping label online?
Can I purchase one shipping label in the eShop?
Why should I create an account?
How do I pay for my online shipping label?
Can I create a shippig label with the My bpost app?
Where can I buy several packages at the same time?
What happens to my parcel after the postman takes it?
What is Recupel return via bpost?
Which old electronic devices can I give the mail carrier?
Can I hand the postman a parcel on behalf of someone else?
What conditions must my parcel with old electronic devices meet?
How much does it cost to give the mail carrier a parcel with old electronic devices?
How many parcels with old electronic devices can I give the mail carrier?
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