Question 1

What is a video postcard?

Accepted Answer

The bpost video postcard is a real postcard with a unique video message. The postcard includes a self-selected photo (or multiple photos) and a QR code that links to your selected video. Your addressee receives the card in their letterbox, and can view the video by scanning the QR code with their smartphone via:the Mobile Postcard app on their smartphone or tabletan app with a code scannerthe camera on a recent smartphoneThe video can be up to one minute long and remains available for one year. Your video postcard is printed as a postcard and delivered to the letterbox at the address you give us.

Question 2

Does the addressee need a QR scanner to watch the video?

Accepted Answer

The recipient of your video postcard does not need a QR scanner. They can also access the video with the Mobile Postcard app or the camera of a recent smartphone.

Question 3

bpost video postcard: how does the addressee watch my video?

Accepted Answer

The addressee watches your video when they scan the QR code on your postcard using the Mobile Postcard app or the camera on a (recent) smartphone, or by using a separately downloaded QR app.

Question 4

How does bpost print my video on a postcard?

Accepted Answer

We don't print the video on the postcard. Instead, video postcards feature a QR code. The recipient of your postcard scans the QR code on the front with the Mobile Postcard app, an external QR app, or the camera on a recent smartphone. They can then watch and hear your video. The film of your video postcard can last for as long as one minute. It remains available for one year.

Question 5

How much does a video postcard with Mobile Postcard cost?

Accepted Answer

The price of a video card depends on the following factors:The sending method for your video card: 'Priority' (delivered the next workday) or 'Non-priority' (delivered within three workdays).The destination of your video card: Belgium or abroad.The number of credits that you purchase in advance. (You can also make just one video card and pay for it.)By buying credits in advance, you pay less than you would if you pay for your cards one by one. Take a look at all our rates under 'Cards and envelopes'.

Question 6

How long will the video on my video postcard be available for viewing?

Accepted Answer

Your video message remains viewable with the QR code on your postcard for one year. A video postcard is fun to get and to send.

Question 7

Can I choose the photo on my video postcard?

Accepted Answer

You can choose the photo for your video postcard or you can make one using the app. The addressee will get a photo on the postcard and a video with the QR code.

Question 8

How large can the video file be?

Accepted Answer

It doesn't matter how large your video file is, but how long your video is. If your video lasts longer than one minute, it will be cut. You can shorten the video yourself in the app.

Question 9

How long can my video be?

Accepted Answer

Videos that you send with Mobile Postcard last a maximum of one minute. If you upload a longer video to the Mobile Postcard app, it will automatically be cut at the one-minute mark. You can shorten the video yourself in the app.

Question 10

On which devices can the recipient watch the video of my video postcard?

Accepted Answer

The recipient of your video card can scan the QR code with their smartphone or tablet, They are then able to watch the video.

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The benefits of a bpost account?

10 questions for the keyword « Video card »

Download My bpost app

10 questions
for the keyword « Video card »