Question 1

I am not able to pay for my postcard. What do I do now?

Accepted Answer

Payment problems are usually related to:Your internet connection: check whether your internet connection is strong enough. Try again when when you have a better Wi-Fi signal or a reliable 3G or 4G signal.The operating system of your device: the Mobile Postcard app works best on the two latest versions of iOS and Android.

Question 2

How much does it cost to send a postcard from outside Belgium?

Accepted Answer

All cards made in the Mobile Postcard app are printed and sent from Belgium. Cards for a destination in Belgium are sent at domestic rates. For cards that are destined for other countries, you pay international rates. Take a look at all our rates under the menu option 'Cards and envelopes'.

Question 3

Do I need credits to send a postcard with Mobile Postcard?

Accepted Answer

You do not need credits to send a postcard. You're also able to pay per order (for one or more postcards).However, purchasing credits in advance does have its advantages:You save time because you don't have to pay on a postcard by postcard basis.You save money because your postcards cost less with credits.

Question 4

How much does it cost to send a photo card or video card to an address outside Belgium?

Accepted Answer

Check the Mobile Postcard website for current prices. You pay for your postcard upon shipment, or you purchase credits in advance – your postcard is always cheaper with credits.Prices to send a photo or video postcard to an address outside Belgium:photo card to an address outside Belgium: 1.5 credits.video postcard to an address outside Belgium: 1,75&nbsp;credits.

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I am not able to pay for my postcard. What do I do now?

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