Frequently asked questions
Greeting cards and postcards
MyCard
I received a promotional code for a Mobile Postcard. Where do I enter the code?

I received a promotional code for a Mobile Postcard. Where do I enter the code?

You enter the promotional code after creating the postcard, when you are ready to send it – after adding the address of the addressee. Note: you can only use a promotional code and send a card with a Mobile Postcard account.

Make a postcard with your promotional code
How much does it cost to send a postcard from outside Belgium?
All cards made in the Mobile Postcard app are printed and sent from Belgium. Cards for a destination in Belgium are sent at domestic rates. For cards that are destined for other countries, you pay international rates. Take a look at all our rates under the menu option 'Cards and envelopes'.
Do I need credits to send a postcard with Mobile Postcard?
You do not need credits to send a postcard. You're also able to pay per order (for one or more postcards). However, purchasing credits in advance does have its advantages:
  • You save time because you don't have to pay on a postcard by postcard basis.
  • You save money because your postcards cost less with credits.
How much does it cost to send a photo card or video card to an address outside Belgium?
Check the Mobile Postcard website for current prices. You pay for your postcard upon shipment, or you purchase credits in advance – your postcard is always cheaper with credits. Prices to send a photo or video postcard to an address outside Belgium:
  • photo card to an address outside Belgium: 1.5 credits.
  • video postcard to an address outside Belgium: 2 credits.
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