What if there is an error in the recipient's details?

Only the sender can correct an error. You must ask him or her to go to the Post Office or Ria agency where the money was sent and to modify your name there. Once the error is corrected, you can pick up the money.

If your name is spelled wrong, only the sender can modify it. Ask the sender to go to the Post Office or Ria agency where he or she sent the money. That is the only place where he or she can modify the spelling of your name. Once the spelling has been changed, you can pick up the money.

If you made an error in your addressee's name, you must correct the name in your Post Office or a Ria agency. Your addressee can only pick up the money if the name is correct.