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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Residential
Business
EN
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Frequently asked questions
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Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
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Frequently asked questions
Receive a parcel
Delivery to my home
Not at home at the time of delivery
7
questions
for the keyword
« Not at home at the time of delivery »
I was not home when the postman passed by. Where is my parcel now?
Can I phone the postman or follow his route online in order to receive my missed parcel?
What if I am not at home when the postman delivers my parcel?
I just missed my parcel. Can the postman pass by again today?
My parcel could not be delivered to my home. Where and when can I pick it up?
My parcel is on its way. Can I still change the delivery address?
Who can accept my shipment?
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