I won’t be home. How do I set my delivery preferences?

If you know you won’t be home, you can request the following delivery options for this shipment:

  • Directly to a Pick-up point in your neighbourhood
  • Directly to a different address the same day
  • The next working day instead
  • To a safe place
  • To a neighbour

For future deliveries, you can plan ahead by setting general delivery preferences in the MyPreferences web portal or in the My bpost app.

Tip: with the My bpost app, you can follow all your parcels at a glance and change your delivery preferences up to 5 minutes before the delivery.

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13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.