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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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My bpost
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Business portal
Residential
Business
EN
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EN
NL
FR
DE
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Frequently asked questions
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Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
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Frequently asked questions
My bpost app
Delivery preferences
9
questions
for the keyword
« Delivery preferences »
I won’t be home. How do I set my delivery preferences?
Until how long before delivery can I change my delivery preferences?
Why didn't the postman pass by my home address first?
What does delivery to a safe place mean?
Do my delivery preferences apply to all parcels or can I set them separately for each parcel?
I don't want my parcel to be delivered to a certain neighbour. How can I set this preference?
Do my delivery preferences apply for all occupants at my house number?
Why can't I list my work address as a delivery option under MyPreferences?
I’ve forgotten my email address for MyPreferences. What should I do?
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