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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Business portal
Residential
Business
EN
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EN
NL
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DE
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Frequently asked questions
eShop
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
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Frequently asked questions
Receive registered mail
I'm not home
8
questions
for the keyword
« I'm not home »
How do I know who the sender of my registered mail is?
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?
What if I’m not home when the postman comes around with registered mail?
Where can I pick up the registered mail if I will not be home during delivery?
Can't the postman keep the registered mail until I am home?
How and when can I choose where my registered mail is delivered if I’m not home?
Will I receive a failed delivery notice for registered mail?
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