How to get a parcel out of the Parcel Locker?
You will receive an e-mail once your parcel has arrived in the Parcel Locker. This e-mail contains the steps to open the Parcel Locker. You will also find the different steps on the Parcel Locker itself.
Parcel Locker with screen
- Scan the QR code you have received via the My bpost app or e-mail. If you have opted for direct delivery to a Parcel Locker, you will also find a 6-digit code under the QR code to open the locker.
- Take out your parcel and close the door of the locker.
Screenless Parcel Locker
The Screenless Parcel Locker does not have a touch screen and can only be opened via the My bpost app. The app communicates via Bluetooth with the Parcel Locker in order to open it.
- First, enable Bluetooth and your location on your smartphone
- Open the My bpost app and select the parcel you would like to receive
- Follow the steps in the app to connect to the Parcel Locker and the door will open automatically.
- Take out your parcel and close the door of the Parcel Locker.
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