What if I’m not home for a secure delivery?

If you’re not home for a secure delivery your parcel will be dropped off at a Pick-up point close to you. You or someone else with your secure delivery code will be able to pick it up within 15 days. Unfortunately, due to the secure nature of these deliveries, we cannot always comply with your delivery preferences (such as leaving it with a neighbour).

If you didn't find an answer to your question?

 

Please contact us.

Call

Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.