0000
Skip to main content
Toggle navigation
×
The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
Sign in
Register
Business portal
Residential
Business
EN
Toggle Dropdown
EN
NL
FR
DE
My bpost
Sign in
Register
Business portal
Residential
Business
EN
Toggle Dropdown
EN
NL
FR
DE
Toggle navigation
×
-
Find bpost
Make a mailing label
Track & Trace
Calculate the price
Back
Send a parcel
Receive a parcel
Send a letter
Frequently asked questions
eShop
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
Fulltext search
Search
Receive a parcel
Choose a topic
bpost account
Send letters and cards
My bpost app
Receive a parcel
Return a parcel
Send a parcel
Post doorsturen of bewaren
Receive Mail
Ria
Greeting cards and postcards
Delivery to my home
Choose a topic
Delivery preferences
Follow my parcel
Delivery to my home
Delivery to a Pick-up point
Delivery to a Parcel Locker
Secure delivery
Foreign parcel
Something has gone wrong
Did not receive a failed delivery notice
Choose a topic
Postman did not wait or ring doorbell
Not at home at the time of delivery
Received a failed delivery notice
Did not receive a failed delivery notice
Payment upon delivery
4
questions
for the keyword
« Did not receive a failed delivery notice »
I was not home when the postman passed by. Where is my parcel now?
I did not receive a failed delivery notice. How can I collect my shipment?
When can I expect to receive a paper failed delivery notice?
Can I opt to continue to receive paper failed delivery notices?
-